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"No I believe her I ship with her all the time she's a very trusting lady, however the cannot be a refund 1)it did make it to Canada and back and 2) I didn't use actual UPS to send, I used USPS but I went to the UPS store to do so, so if I sent through UPS I would be issued a refund. Confusing?? Sorry
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this lady doesn't make any sense at all
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