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-   -   Airsoft Park Clothing Issue (https://airsoftcanada.com/showthread.php?t=128092)

Srrehak July 29th, 2011 00:02

Airsoft Park Clothing Issue
 
I made an order a little while ago, and everything showed up and is good, except for my camo.

I ordered http://www.airsoftpark.com/product_i...oducts_id=2586 Flecktarn camo size large.

When it showed up the pants were waist size 29". The order sheet is size 35-39". Far too small for me to wear.

The label of the pants does say 29" as well. If a picture is required, I can upload one as proof.

I contacted airsoftpark to resolve the issue, and they gave me the following options:

Quote:

We would like to solve your problem as a reliable seller.

Could you please kindly sell it in your local shop and then buy a XL size from us?

Or could you please go to your local ship to ask a tailor to modify the waist?

We would like to provide 8% discount for your new order.

Please tell us which solution do you prefer.

Further steps will be followed once we got your confirmation.
The pants can't be tailored to add 10" of waist size, and in my mind the option to re-buy the pants at a ~$4 (8% off a $50 purchase) savings doesn't seem like an appropriate option.



Unfortunately, to make this all a little more complicated- I am leaving the country on vacation from August 8th until August 24th, and I won't have internet communication until I come back. I can either try and resolve it in the next couple days, or wait till I come back.



Do you guys have any ideas for how we can resolve this appropriately?

BloodSport July 29th, 2011 00:38

If you paid via Credit Card or Paypal open a dispute claim with them.


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