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1. Get age verified to gain access to a lot of much much better retailers on the forum
2. A quick search of the forum would have yielded a lot of info indicating you should avoid Shootsoft like the plague
3. Your Paypal dispute should go through since they'll likely also be able to get a response from them. I had similar problems with Evike (they replied neither to me nor Paypal/Visa) and got my money back in short order.
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