[THE BOSS]

Customer Service is the base of all business.

Everybody is in sales. Even the office clerk - picking up the phone welcoming a possible client with a warm and helpfull attitude.

or - in their case...... with a bad attitude. I bet 90 % of the negative threads would not be even current if they had a customer oriented and helpfull attitude. And would not deal and interact with the basis of his existence - his customers - like they currently do.

Three of my guys had bad experiences - two got even kicked out because the were witnessing something they did in their righteous feel for the sport not agree with and told him.....

one of them tried to buy a 1911- he was not even allowed to take it in the hand..

So he bought in Quebec City at a shop with great stock and well defined and polite customer service.

4 guys out of 4 guys from our group who went there had bad experiences.

And you know them all - except for Aegiis that old Pitbull are them guys all sweethearts. Besides they would not understand my austrian mumbling anyways...

I refuse therefor to even set foot in it - because of the disappointment and anger they caused to my boys.

Sorry lads but AirsoftQC = fail.

too bad, cause Montreal would need a good store and not again another shop with questionable practices...and bad attitude on top of it.

sadness strikes the Boss`es heart...