View Single Post
Old March 29th, 2013, 20:50   #71
HackD
 
HackD's Avatar
 
Join Date: Jul 2011
Location: Somewhere between Hamilton Ontario, and Hell..
I've got an account on Toronto Airsoft - and I've seen plenty of stuff that i'd like - but they are firmly on my boycott list for now and evermore, due to piss-poor handling of a problematic purchase about a year ago. I was given the gears by several people here, about my complaint on that issue when i went public with it - and interestingly enough, there are several other posters in this review thread that have had similar experiences since, related to DOA guns and parts, and accompanying piss-poor customer support.

If they want to be Canada's Evike.. then so be it. It's better to have 1 happy customer and potential referrals from that, than 1 pissed-off customer telling everyone else to avoid them like the plague.

Over the past year, i've spent thousands of $ since.. Toronto Airsoft could have well had a sizeable portion of that, if they had just simply done the right thing with minimal $$ and effort expended by them to satisfy my issues, back when things went sideways with a POS G&P, fresh out of the box.

As MaciekA says, there are plenty of other businesses out there - foreign and domestic - eager and hungry for your business, and willing to take steps to do right, when things have gone wrong due to no fault of the customer.
HackD is offline   Reply With Quote