Quote:
Originally Posted by Kungpow
Well that was quick. No fees.... not sure why the pic makes the boots blue though.
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FedEx's MO is to send you a letter trying to collect duties/brokerage 3 weeks later. UPS at least will refuse to deliver your package until you pay their brokerage fees.
After talking to 3 CS reps from 5.10 it appears that they likely used the "FedEx Ground Brokerage-Inclusive Service" where they pay the brokerage to clear customs. Which is probably why we paid like $30 for shipping when they sent the pallet as one piece. I've dealt with Rosenau Transport before for shipping things and my old workplace would ship things on one pallet as "multiple packages" to a warehouse so it could be split up and crews pick up their individual packages.
I guess we'll see about brokerage charges in 3 weeks time.