Quote:
Originally Posted by BioRage
Yeah, recall last year when we were talking about Ops-Gear? I ordered my BDU, and the order went through, and took two weeks to process..
Called them and they stated it was out of stock, yet the online stated it was still in stock, took me forever to get my refund too, and many US calls.
Never dealing with them again.
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I do vaguely remember this. This is when I started to notice their service dropping off.
Quote:
Originally Posted by lurkingknight
it's a shame, I made an order years ago and their service was great as you described it. Maybe they've gone to a different logistics center and/or have gone to a drop ship model.
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Yeah, I'm not sure what happened. For a couple years I bought most of my gear as well as other odds and ends from them, took a lull last year, placed one small order that had no issues other than them taking awhile yo actually ship the item. Now this...
Quote:
Originally Posted by redzaku
yeah, i never liked them, placed an order a while back, said items was out of stock, then they went and redesigned their site. they deleted the items i had paid, from their site entirely and never even received a refund
however just got on their site, and now they have back... time to complain?
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I wouldn't count on getting anything. Seems like they were just going to put off my refund until the in stock items in my order shipped and then give me the "your items have already shipped, sorry" crap.