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There is a certain amount of responsibility inherently gained when you accept others money for goods. There shouldn't be multiple threads like this one if a seller is acting responsibly and providing good communication.
Granted the wait due to the holding of orders is part of the reality of the situation for airsoft in Canada, proper communication from the retailer, about the situation, to those that have purchased product should also be a part of this reality.
This situation is apparently like the others, the goods are sitting and until they are released those that have items pending will have to wait or use alternate means to contact Mark.
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