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Evike has the worst customer service known to mankind and advice to anyone dealing with them: NEVER EMAIL THEM. They will never ever answer. Call and call and call until you speak with someone. Take down their name and ensure they resolve your dispute. Wait a bit, and if the issue is still not resolved, call back and re-explain your issue, and state the persons name that you already talked to. I have been able to squeeze out a free red-dot and a couple bags of bbs aswell as a MP5 hicap like this....
Good luck lol
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