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Revolution Airsoft = Absolutely Ridiculous

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Old February 14th, 2013, 22:49   #16
mrfister
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Join Date: Oct 2010
nick if i where you i would save the extra $125 and get the RA Tech version of the WE 418. I think its well worth the money for the upgraded internals already installed
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Old February 15th, 2013, 07:32   #17
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Join Date: Nov 2008
Location: Richmond Hill and Waterloo, Ontario
I've ordered from them twice, both times they shipped within a few days and the guns were packaged decently. One gun had cycling issues in the cold, and they replaced it for me, however that did take a month. The other gun arrived with some loose parts, which I fixed just by taking the gun apart and tightening up all the screws.

I have yet to have a particularly negative experience.
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Old February 15th, 2013, 08:36   #18
Nickaayyy
 
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Location: Deux-Montagnes,QC
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Originally Posted by mrfister View Post
nick if i where you i would save the extra $125 and get the RA Tech version of the WE 418. I think its well worth the money for the upgraded internals already installed
Dind'T know they made one with the Ra-Tech already on it. Gonna check on Google for a place where they sell it. Thanks for the info !!
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Old February 15th, 2013, 09:33   #19
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Join Date: Sep 2008
Location: Mississauga, Ontario
I won a pistol during their contest in the summer. It arrived within a week or so after they said they had shipped the prizes (I live near their warehouse). Checked it out and gave it to my buddy. He doesn't use it much, but no problems out of the box. This was during summer 2012 so I can't attest to their service now. My single experience with them has been positive.

I will say I've noticed their twitter/facebook updates have been sporadic as of the end of 2012. I really think they need to hire a few more employees. From the games I've attended, most people have been fairly happy with their service.
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Old February 15th, 2013, 09:51   #20
redneck12
 
Join Date: Mar 2011
Location: Peterborough
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Originally Posted by Nickaayyy View Post
Dind'T know they made one with the Ra-Tech already on it. Gonna check on Google for a place where they sell it. Thanks for the info !!
You will have an easier time finding what your looking for if your AV'd. Then you will have access to the ASC only retailers some of which can bring in exactly what your looking for. Also you gain access to the classifieds where you can find a few good deals on what you are looking for. And a bonus you will save some money since Google only points you in the direction of the over priced stores like Milsig that count on underagers with mommy and daddy's credit card.

And as an added bonus with AV status comes we can openly tell you how get or where to get certain things.

Last edited by redneck12; February 15th, 2013 at 09:53.. Reason: info added
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Old February 15th, 2013, 10:01   #21
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Yeah start to see it's gonna be a must to buy some good stuff, think I'm gonna check when the next game in montreal just to get AV. In the same time, it will able me to meet the gang in my corner of Canada

For Milsig I know the prize are ridiculous. In paintball, you pay 1300$ for a gun that work like an Tippmann A5 (240$) but with the mag feeding. We alwars laught o0f people who bought Milsig and I have no intention to do this mistake XD
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Old February 16th, 2013, 15:26   #22
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Join Date: Jun 2012
Location: Brossard,Quebec
is that store reliable? i read reviews back in April that it was bad.

Edit: i meant the store that was specified above this comment.
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Old February 17th, 2013, 02:40   #23
Ricochet
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Join Date: Feb 2008
Location: North Delta, BC (Greater Vancouver)
My order went 100% okay with them. Bought a King Arms Colt M4, and it arrived without so much as a scratch on the box. I know a few others that have ordered from them without incident. Maybe we were lucky? I have heard that they are seriously backed up, and always busy; but they should get back to their clientele with at least update emails.
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Old February 17th, 2013, 05:24   #24
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From The Viking's thread, it does seem like they're super backed up and severely understaffed. He eventually got his replacement gun (which is good), but is currently waiting on shipping refunds n some extra loyalty points for his inconvenience.
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Old February 18th, 2013, 02:15   #25
Ricochet
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Hopefully it's just a matter of them expanding, and getting with the program. Hopefully everyone gets reimbursed, squared up, and reconciled.
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Old February 18th, 2013, 03:03   #26
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I've ordered from them 2 different times and had no problems at all. The $3 to wrap in brown paper is kinda lame, but what ever. They shipped out fast and never took any longer than 3 days to get to me.
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Old February 18th, 2013, 03:25   #27
mrfister
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I would imagine all retailers are great when there is no problem. It's when there is a problem that is the defining moment for a retailer.
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Old February 18th, 2013, 09:35   #28
M.Garcia
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Location: Kitchener, ON
Quote:
Originally Posted by mrfister View Post
I would imagine all retailers are great when there is no problem. It's when there is a problem that is the defining moment for a retailer.
That would be a defining moment for anyone, anywhere.
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Old February 18th, 2013, 10:30   #29
tysaa
 
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Location: Waterloo/Toronto, ON
UPDATE

So apparently I the customer service reps don't communicate as I was being answered on 2 different threads. (both had the same RMA ticket # and email)

The first one told me they received it and they'll offer another gun that's the same price because they're out of stock which is frustrating.

The second thread was after I posted on their Facebook page and it told me they have not received anything but they'll throw in loyalty points and get pay for the fastest shipping. After I told them even Canada post said it was successfully delivered, they stopped replying again.

In the end I just asked for a refund. So when you order from them you roll the dice and hopefully everything is fine, if you have any problems then you're SOL
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Old February 18th, 2013, 11:45   #30
mrfister
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well if you enjoy the thrill of gambling, sometime you win and sometimes you loose, sounds like the place to go. roulette airsoft....
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